Privacy Policy
At Elegancebychaima, we are committed to protecting your privacy and ensuring that your personal information is used responsibly. This Privacy Policy outlines the types of personal data we collect, how we use it, and how we protect it when you visit our website or interact with us in any way. By using our website, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information when you visit our website or interact with us:
Personal Information: This includes your name, email address, phone number, and any other personal details you provide when you fill out forms, inquire about properties, or subscribe to our newsletters.
Usage Data: We may collect non-identifiable information such as your IP address, browser type, device type, pages visited, time spent on the site, and interactions with specific features of the website. This information is collected through cookies and tracking technologies.
Financial Information: If you use our payment services or inquire about purchasing properties, we may collect financial information such as credit card details or bank account information. This data is processed securely by trusted third-party payment providers.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide you with information about properties, services, and special offers.
- To process your property inquiries, requests, or transactions.
- To send you updates, newsletters, or marketing communications (only if you’ve consented to receive them).
- To improve the functionality and user experience of our website.
- To comply with legal obligations and resolve disputes.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our business, such as:
- Payment Processors: For securely handling financial transactions.
- Real Estate Partners: If you inquire about properties we are working with.
- Legal and Regulatory Authorities: When required to comply with legal processes, regulations, or enforce our legal rights.
4. Data Protection
We take the security of your personal information seriously. We implement industry-standard security measures to safeguard your data, including encryption, secure servers, and access controls. However, please be aware that no method of data transmission over the internet is 100% secure, and while we strive to protect your personal information, we cannot guarantee its absolute security.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that allow us to remember your preferences and improve the functionality of the site. You can choose to disable cookies through your browser settings, but this may affect the performance of the website.
For more information about how we use cookies, please refer to our [Cookie Policy].
6. Your Rights and Choices
As a user, you have the following rights concerning your personal data:
- Access: You have the right to request access to the personal data we hold about you.
- Correction: You can update or correct your personal information by contacting us.
- Deletion: You have the right to request the deletion of your personal data, subject to certain conditions.
- Opt-Out: You can opt-out of receiving marketing communications by following the unsubscribe instructions in our emails or by contacting us directly.
If you would like to exercise any of these rights, please contact us at [insert contact email address].
7. Links to Third-Party Websites
Our website may contain links to third-party websites that are not operated by us. Please be aware that we are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.
8. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information from our records.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we update the policy, we will post the revised version on this page and update the “Last Updated” date at the bottom. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal data is being used, please contact us at:
Elegancebychaima
P3 Level, 308-311, The Onyx Tower 1, The Greens, Dubai